Frequently Asked Questions

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FAQ

General Questions:

 

Q: What is MiTag and what can it be used for?

A: MiTag is a cutting-edge tracking device tailored for various applications, including bicycle tracking with MiBell, pet tracking with MiCollar, and anti-wallet loss with MiCard. It can also be used to track essential items such as keys, bags, and more.

 

Q: Is MiTag compatible with all devices?

A: MiTag is exclusively designed for use with Apple devices such as the iPhone and MacBook, providing seamless integration and optimal performance for Apple users.

 

Q: How does MiTag ensure the security of my belongings?

A: MiTag utilizes advanced Ultra wide band (UWP) technology along with secure connectivity to provide real-time tracking, ensuring that you can locate your items effortlessly and reliably.

 

MiTag Features and Functionality:

 

Q: Can I use MiTag for multiple purposes simultaneously?

A: Yes, MiTag allows for versatile applications, enabling users to track multiple items concurrently, whether it's a bicycle, pet, wallet, or any other essential belongings.

 

Q: Does MiTag provide precise location tracking for my items?

A: Absolutely, MiTag offers accurate and real-time location tracking, ensuring that you can quickly and efficiently locate your items whenever needed.

 

Q: What features does MiTag offer for pet tracking?

A: MiTag's pet tracking feature, in conjunction with MiCollar, offers real-time location monitoring, activity tracking, and geofencing, ensuring the safety and well-being of your furry companions.

 

Ordering and Support:

 

Q: How can I purchase MiTag and its accompanying accessories?

A: MiTag and its related accessories can be purchased through our official website and authorized retail partners. You can place an order online or visit one of our partner stores for a seamless shopping experience.

 

Q: Is customer support available for MiTag users?

A: Yes, we provide comprehensive customer support to assist you with any inquiries or technical issues you may encounter. Our dedicated support team is committed to ensuring a smooth and hassle-free experience with MiTag and its associated products.

 

Q: Does MiTag come with a warranty?

A: Yes, MiTag is covered by a standard warranty, safeguarding against any manufacturing defects or malfunctions within the specified warranty period. Please refer to our warranty policy for detailed information.